Terms and Conditions

Postage and Handling

UK £3.50  Europe £4.50 Orders over £75 Free Delivery

For an additional £3.00 we can send your order by Special Delivery which guarantee's to get to you before either 9am or 1pm on the following working day.  Please note that Royal Mail request a signature at the point of delivery to you.  This is only possible if the item is in stock, we will of course contact you by email to tell you what is in and out of stock.  

Delivery Terms

All Available orders are dispatched within 24 hours – Monday to Friday, subject to availability.  European deliveries can take up to 5 days.  

Outstanding Orders

If your item is not in stock, we will keep it on remains for you.  We will always email or contact you by phone with the option of cancelling if you prefer not to wait.  

Returns Guarantee

We will guarantee to refund or exchange goods if you are not entirely satisfied.  We ask that items should be returned that are non-faulty, unworn and with original tags attached.       
Please ensure when trying on any Brief/Short/Thong or Swimwear item that you do so over your own underwear.  We reserve the right to refuse returns on items where it is apparent that this has not been done.   

Please Note

Please make sure you put the correct postage on your returns parcels.  We are unable to collect parcels that have the incorrect postage on.  We recommend that you obtain a certificate of posting.  

Payment Security

All payments and refunds are done through the secure Pay pal system.  

Getting in Touch

If you need to get in touch with us regarding a query or complaint please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or Telephone/Fax  on 01377 257517.  Our staff will be happy to deal with your request. 

 

Terms & Conditions
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